CoE #8: COST – Managing Vendor and Contractor Costs in Programs

Welcome to this blog on the subject of Techniques for Managing Vendor and Contractor Costs in Programs. As a project manager, it is crucial to understand the principles and detailed practices of managing vendor and contractor costs in programs. This knowledge will enable you to effectively manage project costs, control project risks, and ensure successful project delivery. In this blog, we will explore the various techniques that project managers can use to manage vendor and contractor costs in programs.

Series

Over the next few weeks, I shall share a series of posts entitled “What Great looks like – Cost Management in Program Management”

Principles of Managing Vendor and Contractor Costs in Programs

Before we dive into the techniques for managing vendor and contractor costs in programs, it’s essential to understand the principles that guide this process. The following principles are critical to effective vendor and contractor cost management:

Contractual agreements:

Effective vendor and contractor cost management requires clear and well-defined contractual agreements that outline the scope of work, timelines, and cost expectations. These agreements should also include provisions for change management, dispute resolution, and performance management.

Collaboration:

Collaboration between the project team and vendors/contractors is essential to managing costs effectively. This collaboration should involve regular communication, joint problem-solving, and a focus on achieving project goals.

Performance management:

Project managers must monitor vendor and contractor performance regularly. This includes tracking progress, evaluating quality, and assessing adherence to timelines and budgets.

Risk management:

Managing vendor and contractor costs requires an understanding of project risks and their potential impact on costs. Project managers should identify, assess, and mitigate risks associated with vendors and contractors.

Techniques for Managing Vendor and Contractor Costs in Programs

Now that we have a clear understanding of the principles that guide vendor and contractor cost management let’s explore some techniques that project managers can use to manage these costs effectively:

Develop a comprehensive cost management plan:

Project managers should develop a detailed cost management plan that outlines how they will manage vendor and contractor costs throughout the project lifecycle. This plan should include cost estimating, cost budgeting, cost control, and cost reporting.

Use a competitive bidding process:

Project managers should use a competitive bidding process when selecting vendors and contractors. This process should involve soliciting bids from multiple vendors/contractors and evaluating them based on price, quality, and performance.

Negotiate contracts carefully:

Project managers should negotiate contracts carefully to ensure that they are fair, reasonable, and provide adequate protection for the project. Contracts should include provisions for change management, dispute resolution, and performance management.

Monitor vendor and contractor performance:

Project managers should monitor vendor and contractor performance regularly. This includes tracking progress, evaluating quality, and assessing adherence to timelines and budgets.

Implement change management processes:

Project managers should implement change management processes that enable them to manage changes to the project scope, timelines, and costs effectively. This process should involve collaboration between the project team and vendors/contractors.

Implement quality management processes:

Project managers should implement quality management processes that enable them to manage vendor and contractor quality effectively. This process should involve collaboration between the project team and vendors/contractors.

Use project management software:

Project managers should use project management software to manage vendor and contractor costs effectively. This software can help with cost estimating, budgeting, control, and reporting.

Key Takeaways

Managing vendor and contractor costs in programs is critical to project success. By following the principles and techniques outlined in this blog, project managers can effectively manage costs, control project risks, and ensure successful project delivery. Remember that effective vendor and contractor cost management requires clear contractual agreements, collaboration, performance management, and risk management. It also involves developing a comprehensive cost management plan, using a competitive bidding process, negotiating contracts carefully, monitoring performance, implementing change and quality management processes, and using project management software. By applying these principles and techniques, project managers can achieve project success and meet their cost management objectives.

Lessons Learned from the Best: Techniques for Managing Vendor and Contractor Costs in Programs

There are many great thinkers and experts in the field of vendor and contractor cost management in programs. Let’s explore some of their ideas and insights and compare and contrast examples of what separates great from good in this area.

Ray Carter:

Ray Carter is an expert in procurement and supply chain management. He emphasizes the importance of effective supplier relationship management in managing vendor and contractor costs. According to Carter, supplier relationship management involves building long-term relationships with vendors and contractors based on trust, collaboration, and mutual benefit. This approach can lead to better pricing, improved quality, and reduced risk.

Stephen Guth:

Stephen Guth is an expert in contract management and negotiation. He emphasizes the importance of clear and well-defined contracts in managing vendor and contractor costs. According to Guth, effective contracts should be specific, measurable, achievable, relevant, and time-bound (SMART). This approach can help to minimize ambiguity, reduce disputes, and ensure that vendors and contractors deliver on their commitments.

Dave Gunner:

Dave Gunner is an expert in procurement and supply chain management. He emphasizes the importance of early engagement with vendors and contractors in managing costs. According to Gunner, early engagement can help to identify potential cost savings and avoid unnecessary expenses. This approach involves involving vendors and contractors in the planning process, providing them with information about project goals and requirements, and seeking their input on how to achieve these goals.

Andrew Bartolini:

Andrew Bartolini is an expert in procurement and supply chain management. He emphasizes the importance of data-driven decision-making in managing vendor and contractor costs. According to Bartolini, data can help to identify opportunities for cost savings, assess vendor and contractor performance, and mitigate risk. This approach involves collecting and analyzing data on vendor and contractor performance, identifying areas for improvement, and using this information to make informed decisions.

Be the Best: What Separates Great from Good

What separates great from good in managing vendor and contractor costs in programs is the ability to combine these different approaches effectively.

Great

Great project managers understand the importance of building strong relationships with vendors and contractors, negotiating clear and well-defined contracts, engaging vendors and contractors early in the planning process, and using data-driven decision-making to manage costs.

Building lasting trust-based relationships is difficult, the key is to ensure you maintain integrity, being ‘Fair, Clear & Kind’ always.

They also understand the importance of setting up the engagement with clear parameters for how the project team will monitor the vendor’s and contractors’ performance (regularly), identifying opportunities for improvement, and collaborating with vendors and contractors to achieve project goals.

Good (just Good)

In contrast, good project managers focus on one or two of these areas but may not have the same level of expertise in all of them – driven by one technique or personal motivation, not balanced across all. As a result, they may not be as effective in managing vendor and contractor costs in programs.

Great insights from great reads

  1. Supplier Relationship Management: Unlocking the Hidden Value in Your Supply Base” by Jonathan O’Brien (foreword by Ray Carter)
  2. The Contract Negotiation Handbook: An Indispensable Guide for Contract Professionals” by Stephen Guth
  3. The Procurement Value Proposition: The Rise of Supply Management” by Robert A. Rudzki, Shelley Stewart Jr., and Andrew C. Nichols (contributions by Dave Gunner)
  4. Procurement at a Crossroads: Career-Impacting Insights into a Rapidly Changing Industry” by Andrew Bartolini

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