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Murray Slatter

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Mental Models – Leadership, Culture & Organizational Behavior

Social Loafing

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

In every team, there’s a delicate balance between individual effort and collective output. At its best, collaboration leads to synergy—where the whole is greater than the sum of its parts. But at its worst, teams can suffer from “social loafing”—a […]

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Culture Eats Strategy for Breakfast

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

“Culture eats strategy for breakfast.” This famous quote, often attributed to Peter Drucker, is more than just a catchy phrase—it’s a strategic warning and a leadership imperative. What Does It Mean? At its core, the phrase suggests that organizational culture […]

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Span of Control

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

In the architecture of any organization, one structural principle profoundly shapes efficiency, communication, and leadership effectiveness: Span of Control. Often underappreciated, this principle defines how many direct reports a manager or leader oversees. While it may seem a technicality, span […]

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Schein’s Culture Iceberg

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

Schein’s Culture Iceberg Model helps leaders understand that organizational culture has layers—just like an iceberg. Only a small portion is visible above the surface, while the larger, more impactful elements lie hidden below. When leaders talk about shaping organizational culture, […]

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Organizational Inertia

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

In the dynamic world of modern business, change is constant—yet many organizations remain stuck, unable or unwilling to adapt. This phenomenon is known as Organizational Inertia: the tendency of an established organization to continue on its current trajectory, resisting change […]

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Psychological Safety

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

In the pursuit of high performance, innovation, and cohesive teams, one leadership concept rises to the top: Psychological Safety. Coined and popularized by Harvard Business School professor Amy Edmondson, psychological safety refers to “a shared belief that the team is […]

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Emotional Intelligence

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

The Core Competency of Transformational Leadership In the ever-evolving landscape of leadership, Emotional Intelligence (EI) stands out as a non-negotiable cornerstone of effective leadership. While technical skills and IQ may get someone into a leadership role, it is emotional intelligence […]

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Growth vs Fixed Mindset

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

One of the most transformative mental models in leadership and organizational behavior is the distinction between a Growth Mindset and a Fixed Mindset, a framework developed by Stanford psychologist Dr. Carol Dweck. This simple yet powerful concept shapes how individuals, […]

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Dunning-Kruger Effect

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

(Understanding the Dangers of Unconscious Incompetence in Leadership) When Confidence Outpaces Competence The Dunning-Kruger Effect is a psychological phenomenon where individuals with low ability at a task overestimate their ability, while those with high ability may underestimate their competence. In […]

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Decision Rights Matrix (RACI Matrix)

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

Clarifying Who Does What In any organization—whether a nimble startup or a sprawling government department—confusion around decision-making is a common bottleneck. People are unclear on their roles. Projects stall while waiting for sign-off. Accountability becomes fuzzy. The solution? Introducing a […]

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Herzberg’s Two-Factor Theory

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

Understanding Motivation at Its Core In the 1950s, psychologist Frederick Herzberg developed a foundational theory of workplace motivation that remains highly influential today: the Two-Factor Theory, also known as the Motivation-Hygiene Theory. Herzberg’s research revealed a powerful insight—what motivates people […]

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MOVING THROUGH CHANGE RIGHT NOW?

June 25, 2025October 6, 2025 Murray SlatterLeadership, Leading People, Master Class, Mental Models - Leadership, Culture & Organizational Behavior, People and culture, Professional Development

You might have just finished reading my article on Change Management Curve and want further support either professionally or personally. In this post I look at how the model applies to billions of us navigating our new way of life […]

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The Ladder of Inference

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

Climbing to Clarity or Conflict? In every organization, leaders are bombarded with information—emails, reports, conversations, data points, and non-verbal cues. But how we interpret this information often says more about us than it does about the facts themselves. That’s where […]

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Cognitive Dissonance

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

The Tension That Transforms In the day-to-day life of leadership, few forces shape behavior as subtly—and as powerfully—as cognitive dissonance. Coined by psychologist Leon Festinger in 1957, cognitive dissonance refers to the internal conflict we experience when our actions, beliefs, […]

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Change Management Curve

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

Change is inevitable, but progress is not. In every organization, change initiatives—whether digital transformation, restructuring, mergers, or new leadership—follow a psychological and behavioral journey for those affected. This journey is mapped by what is commonly referred to as the Change […]

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Maslow’s Hierarchy of Needs

June 25, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

Unlocking Human Motivation in Leadership In the pursuit of organizational excellence, few psychological theories have had as enduring an influence on leadership, culture, and behavior as Maslow’s Hierarchy of Needs. Developed by Abraham Maslow in the 1940s, this framework helps […]

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Johari Window

June 24, 2025June 25, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

Enhancing Self-Awareness and Team Effectiveness Effective leadership requires more than just competence and confidence—it demands self-awareness, emotional intelligence, and a willingness to grow in relationship with others. One of the most powerful tools for cultivating these traits is the Johari […]

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Servant Leadership

June 24, 2025June 24, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

Leading by Serving Others In a world increasingly skeptical of top-down command structures, a quiet revolution in leadership has been gathering momentum—Servant Leadership. Coined by Robert K. Greenleaf in the 1970s, servant leadership flips the traditional leadership hierarchy on its […]

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Situational Leadership

June 24, 2025June 24, 2025 Murray SlatterMaster Class, Mental Models - Leadership, Culture & Organizational Behavior

The Adaptive Edge for Modern Leaders In the ever-evolving landscape of business, leadership is not a one-size-fits-all endeavor. What works for one team, individual, or crisis may fail miserably in another. That’s where Situational Leadership earns its stripes. Developed by […]

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How Leaders Make Difficult Decisions When Everyone Around Them Has an Opinion

September 23, 2020May 23, 2026 Murray SlatterBusiness Leadership, Leadership, Mental Models - Leadership, Culture & Organizational Behavior

A few years ago, I sat across the table from an executive facing one of the biggest decisions of his career. The numbers were large.The stakeholders were loud.The opinions were complicated. It was a major real estate divestment involving intertwined […]

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Murray Slatter

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