The project charter

Create a project charter Answer these questions to draft your project charter: What are the project’s objectives (deliverables)? What is the business need that the project will address? What is the relationship between the project’s goals and the organization’s goals? What […]

Manage resistance to change

Encourage people to openly express their thoughts and feelings about the change. Create an environment that fosters open communication and exchange of ideas. Actively reach out to employees—using informal hallway conversations, more formal one-on-one meetings, e-mail, and other channels—and ask […]