Empowering Good teams to be Great!
Encourage people to openly express their thoughts and feelings about the change. Create an environment that fosters open communication and exchange of ideas. Actively reach out to employees—using informal hallway conversations, more formal one-on-one meetings, e-mail, and other channels—and ask […]
Analyze a business process Map the existing process (documenting the way work flows through the process.) Examine the process map to identify problems. Interview stakeholders (including customers) to gain their insights on the process. Benchmark how other organizations handle this process. […]
Ineffective Assessment Items If you are not asking the right questions, how can you expect to get good data? You need to consider organizational expectations as well as job-specific competencies. Moreover, your assessment items need to be well written to […]
The evaluation forms for employees at different levels will have a lot of overlap in some areas, but differ significantly in other areas. Listed below are some sample 360 feedback survey categories, with examples of how the assessment items […]
360 Degree Feedback Survey Questions Most good 360 feedback surveys measure essentially the same behaviors and competencies. A good 360 assessment has been statistically validated, factor analyzed, and refined over time. We have fine-tuned our survey items and categories through […]
You should start planning how feedback will be delivered before you even start gathering data. The plan should be communicated to those people who will be receiving feedback and perhaps also to those people providing the feedback. Once you are […]
Before you launch your 360 assessment program, there are some important logistical considerations and effective steps you can take to help your initiative succeed. Remember that the prospect of giving and getting feedback can be very threatening to some people. […]
Competency Models for 360 Feedback Surveys The first thing to decide is whether you want to work from an existing competency model or develop your own. Resist the temptation to re-invent the wheel. Many companies spend a great deal of […]
For a more complete and detailed discussion on how to develop your own customized 360 assessment, see our article: Define Superior Performance – Identify Competencies and Expectations for your Organization: Work with the leaders of your organization to identify competencies […]
Up until a few years ago, I hated the thought of a 360 review. However over the last 3 years I have learnt to love them and what they tell me about how I can “turn the dial” and “adjust” […]
