The Citibank 1 Bay East Fitout project transformed workplace design in Hong Kong, delivering flexible, sustainable workspaces with advanced technology integration. Achieving WELL, RESET, and LEED Platinum certifications, the project set a global benchmark for environmental and operational excellence in corporate office design.
| Project Name | Citibank 1 Bay East Fitout |
| Client Company | Citibank |
| Project Type | Fitout |
| Project Value | USD $12 million |
| Project Time line | 2017 – 2017 |
| Strategic Objective | To deliver a state-of-the-art, flexible, and sustainable workspace aligned with Citi’s global office strategy, enhancing collaboration, operational efficiency, and environmental responsibility while achieving globally recognized certifications. |
| The Challenge / Need | Citi required an innovative workspace solution that addressed operational, spatial, and technological needs. The project had to include flexible workspaces, collaborative zones, robust integrated Wi-Fi and AV systems, increased meeting room availability, and alignment with Citi’s global branding and sustainability goals. |
| Our Approach | Conducted extensive discovery workshops to align Citi’s strategic objectives with spatial and operational requirements. Managed stakeholder alignment and expectations across various teams. Collaborated with architects and contractors to ensure the design reflected Citi’s vision and global standards. Oversaw implementation and ensured compliance with WELL, LEED, and RESET certifications. |
| Solution & Key Deliverables | – Meet and Greet Floor – Community Floor – Work floor with breakout areas – Citi Connect office strategy – First WELL Silver Certification in Hong Kong – First RESET Certification in Hong Kong – Largest WELL Certification for new and existing interiors globally – LEED v2009 Platinum Certification |
| Risks and Challenges | – Coordinating multiple stakeholders with diverse priorities – Ensuring adherence to international certification standards (WELL, RESET, LEED) – Aligning local execution with global corporate expectations – Tight delivery timelines requiring efficient resource management |
| Result / Outcome | Delivered the project on time, within scope, and aligned with Citi’s strategic objectives. Achieved WELL Silver, RESET, and LEED Platinum certifications. Supported architectural submissions to international awarding agencies, securing global recognition for the project. |
| Our Value-Added Differentiator | – Expertise in delivering high-performance, sustainable workspaces – Strong stakeholder engagement and alignment – Proven ability to integrate complex systems and certifications seamlessly – Strategic focus on operational efficiency and flexible workspace solutions |
