{"id":89,"date":"2015-01-16T08:54:33","date_gmt":"2015-01-16T08:54:33","guid":{"rendered":"http:\/\/www.q3ed.com\/?p=89"},"modified":"2015-01-16T08:54:33","modified_gmt":"2015-01-16T08:54:33","slug":"360-degree-feedback","status":"publish","type":"post","link":"https:\/\/murrayslatter.me\/?p=89","title":{"rendered":"360 Degree Feedback"},"content":{"rendered":"<p class=\"block125\">Up until a few years ago, I hated the thought of a 360 review. However over the last 3 years I have learnt to love them and what they tell me about how I can &#8220;turn the dial&#8221; and &#8220;adjust&#8221; to improve my performance.<\/p>\n<h3 class=\"block125\">What is a 360 degree review?<\/h3>\n<p class=\"block125\">360 Degree Feedback is a system or process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee&#8217;s manager, peers, and direct reports. A mixture of about eight to twelve people fill out an anonymous online feedback form that asks questions covering a broad range of workplace competencies. The feedback forms include questions that are measured on a rating scale and also ask raters to provide written comments. The person receiving feedback also fills out a self-rating survey that includes the same survey questions that others receive in their forms.<\/p>\n<p class=\"block125\">Managers and leaders within organizations use 360 feedback surveys to get a better understanding of their strengths and weaknesses. The 360 feedback system automatically tabulates the results and presents them in a format that helps the feedback recipient create a development plan. Individual responses are always combined with responses from other people in the same rater category (e.g. peer, direct report) in order to preserve anonymity and to give the employee a clear picture of his\/her greatest overall strengths and weaknesses.<\/p>\n<p class=\"block125\">360 Feedback can also be a useful development tool for people who are not in a management role. Strictly speaking, a &#8220;non-manager&#8221; 360 assessment is not measuring feedback from 360 degrees since there are no direct reports, but the same principles still apply. 360 Feedback for non-managers is useful to help people be more effective in their current roles, and also to help them understand what areas they should focus on if they want to move into a management role.<\/p>\n<h4 class=\"block125\"><span class=\"basic15\">What a 360 Feedback Survey Measures:<br \/>\n<\/span><\/h4>\n<ul id=\"list1\">\n<li>360 feedback measures behaviors and competencies<\/li>\n<li>360 assessments provide feedback on how others perceive an employee<\/li>\n<li>360 feedback addresses skills such as listening, planning, and goal-setting<\/li>\n<li>A 360 evaluation focuses on subjective areas such as teamwork, character, and leadership effectiveness<\/li>\n<\/ul>\n<h4 class=\"block125\"><span class=\"basic15\">What 360 Feedback Surveys do not assess:<br \/>\n<\/span><\/h4>\n<ul id=\"list1\">\n<li>360 feedback is not a way to measure employee performance objectives (MBOs)<\/li>\n<li>360 feedback is not a way to determine whether an employee is meeting basic job requirements<\/li>\n<li>360 feedback is not focused on basic technical or job-specific skills<\/li>\n<li>360 feedback should not be used to measure strictly objective things such as attendance, sales quotas, etc.<\/li>\n<\/ul>\n<h4 class=\"block125\"><span class=\"basic15\">How is 360 Degree Feedback Used?<br \/>\n<\/span><\/h4>\n<p>Companies typically use a 360 feedback system in one of two ways:<\/p>\n<h5><strong>360 Feedback as a Development Tool to help employees recognize strengths and weaknesses and become more effective<\/strong><\/h5>\n<p class=\"block125\">When done properly, 360 is highly effective as a development tool. The feedback process gives people an opportunity to provide anonymous feedback to a coworker that they might otherwise be uncomfortable giving. Feedback recipients gain insight into how others perceive them and have an opportunity to adjust behaviors and develop skills that will enable them to excel at their jobs.<\/p>\n<h5><strong>360 Feedback as a Performance Appraisal Tool to measure employee performance<\/strong><\/h5>\n<p class=\"block125\">Using a 360 degree feedback system for Performance Appraisal is a common practice, but not always a good idea. It is difficult to properly structure a 360 feedback process that creates an atmosphere of trust when you use 360 evaluations to measure performance. Moreover, 360 feedback focuses on behaviors and competencies more than on basic skills, job requirements, and performance objectives. These things are most appropriately addressed by an employee and his\/her manager as part of an annual review and performance appraisal process. It is certainly possible and can be beneficial to incorporate 360 feedback into a larger performance management process, but only with clear communication on how the 360 feedback will be used.<\/p>\n<p class=\"block125\">\n","protected":false},"excerpt":{"rendered":"<p>Up until a few years ago, I hated the thought of a 360 review. However over the last 3 years I have learnt to love them and what they tell me about how I can &#8220;turn the dial&#8221; and &#8220;adjust&#8221; [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":90,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,6,2,13],"tags":[],"class_list":["post-89","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-change-management","category-leadership","category-leading-people","category-professional-development","clearfix"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>360 Degree Feedback - Murray Slatter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/murrayslatter.me\/?p=89\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"360 Degree Feedback - Murray Slatter\" \/>\n<meta property=\"og:description\" content=\"Up until a few years ago, I hated the thought of a 360 review. However over the last 3 years I have learnt to love them and what they tell me about how I can &#8220;turn the dial&#8221; and &#8220;adjust&#8221; [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/murrayslatter.me\/?p=89\" \/>\n<meta property=\"og:site_name\" content=\"Murray Slatter\" \/>\n<meta property=\"article:published_time\" content=\"2015-01-16T08:54:33+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#\\\/schema\\\/person\\\/13a75364f9e525515f00e93f59c4fd10\"},\"headline\":\"360 Degree Feedback\",\"datePublished\":\"2015-01-16T08:54:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89\"},\"wordCount\":614,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89#primaryimage\"},\"thumbnailUrl\":\"\",\"articleSection\":[\"Change management\",\"Leadership\",\"Leading People\",\"Professional Development\"],\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/murrayslatter.me\\\/?p=89#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89\",\"url\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89\",\"name\":\"360 Degree Feedback - Murray Slatter\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2015-01-16T08:54:33+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#\\\/schema\\\/person\\\/13a75364f9e525515f00e93f59c4fd10\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/murrayslatter.me\\\/?p=89\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=89#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/murrayslatter.me\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"360 Degree Feedback\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#website\",\"url\":\"https:\\\/\\\/murrayslatter.me\\\/\",\"name\":\"Murray Slatter\",\"description\":\"Empowering Good teams to be Great!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/murrayslatter.me\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#\\\/schema\\\/person\\\/13a75364f9e525515f00e93f59c4fd10\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"url\":\"https:\\\/\\\/murrayslatter.me\\\/?author=3\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"360 Degree Feedback - Murray Slatter","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/murrayslatter.me\/?p=89","og_locale":"en_US","og_type":"article","og_title":"360 Degree Feedback - Murray Slatter","og_description":"Up until a few years ago, I hated the thought of a 360 review. However over the last 3 years I have learnt to love them and what they tell me about how I can &#8220;turn the dial&#8221; and &#8220;adjust&#8221; [&hellip;]","og_url":"https:\/\/murrayslatter.me\/?p=89","og_site_name":"Murray Slatter","article_published_time":"2015-01-16T08:54:33+00:00","author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/murrayslatter.me\/?p=89#article","isPartOf":{"@id":"https:\/\/murrayslatter.me\/?p=89"},"author":{"name":"admin","@id":"https:\/\/murrayslatter.me\/#\/schema\/person\/13a75364f9e525515f00e93f59c4fd10"},"headline":"360 Degree Feedback","datePublished":"2015-01-16T08:54:33+00:00","mainEntityOfPage":{"@id":"https:\/\/murrayslatter.me\/?p=89"},"wordCount":614,"commentCount":0,"image":{"@id":"https:\/\/murrayslatter.me\/?p=89#primaryimage"},"thumbnailUrl":"","articleSection":["Change management","Leadership","Leading People","Professional Development"],"inLanguage":"en","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/murrayslatter.me\/?p=89#respond"]}]},{"@type":"WebPage","@id":"https:\/\/murrayslatter.me\/?p=89","url":"https:\/\/murrayslatter.me\/?p=89","name":"360 Degree Feedback - Murray Slatter","isPartOf":{"@id":"https:\/\/murrayslatter.me\/#website"},"primaryImageOfPage":{"@id":"https:\/\/murrayslatter.me\/?p=89#primaryimage"},"image":{"@id":"https:\/\/murrayslatter.me\/?p=89#primaryimage"},"thumbnailUrl":"","datePublished":"2015-01-16T08:54:33+00:00","author":{"@id":"https:\/\/murrayslatter.me\/#\/schema\/person\/13a75364f9e525515f00e93f59c4fd10"},"breadcrumb":{"@id":"https:\/\/murrayslatter.me\/?p=89#breadcrumb"},"inLanguage":"en","potentialAction":[{"@type":"ReadAction","target":["https:\/\/murrayslatter.me\/?p=89"]}]},{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/murrayslatter.me\/?p=89#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/murrayslatter.me\/?p=89#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/murrayslatter.me\/"},{"@type":"ListItem","position":2,"name":"360 Degree Feedback"}]},{"@type":"WebSite","@id":"https:\/\/murrayslatter.me\/#website","url":"https:\/\/murrayslatter.me\/","name":"Murray Slatter","description":"Empowering Good teams to be Great!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/murrayslatter.me\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en"},{"@type":"Person","@id":"https:\/\/murrayslatter.me\/#\/schema\/person\/13a75364f9e525515f00e93f59c4fd10","name":"admin","image":{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/secure.gravatar.com\/avatar\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g","caption":"admin"},"url":"https:\/\/murrayslatter.me\/?author=3"}]}},"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":92,"url":"https:\/\/murrayslatter.me\/?p=92","url_meta":{"origin":89,"position":0},"title":"Design your 360 Assessment Carefully &#8211; We can Help","author":"admin","date":"January 16, 2015","format":false,"excerpt":"For a more complete and detailed discussion on how to develop your own customized 360 assessment, see our article: Define Superior Performance - Identify Competencies and Expectations for your Organization: Work with the leaders of your organization to identify competencies which are expected of all employees. These competencies should be\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":96,"url":"https:\/\/murrayslatter.me\/?p=96","url_meta":{"origin":89,"position":1},"title":"360 Degree Feedback Deployment and Logistics","author":"admin","date":"January 16, 2015","format":false,"excerpt":"Before you launch your 360 assessment program, there are some important logistical considerations and effective steps you can take to help your initiative succeed. Remember that the prospect of giving and getting feedback can be very threatening to some people. You should be mindful of this fact every step of\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":102,"url":"https:\/\/murrayslatter.me\/?p=102","url_meta":{"origin":89,"position":2},"title":"Developing 360 Feedback Survey Questions","author":"admin","date":"January 16, 2015","format":false,"excerpt":"360 Degree Feedback Survey Questions Most good 360 feedback surveys measure essentially the same behaviors and competencies. A good 360 assessment has been statistically validated, factor analyzed, and refined over time. We have fine-tuned our survey items and categories through a series of revisions over the course of many years\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":94,"url":"https:\/\/murrayslatter.me\/?p=94","url_meta":{"origin":89,"position":3},"title":"Developing a 360 Feedback Competency Model","author":"admin","date":"January 16, 2015","format":false,"excerpt":"Competency Models for 360 Feedback Surveys The first thing to decide is whether you want to work from an existing competency model or develop your own. Resist the temptation to re-invent the wheel. Many companies spend a great deal of time and effort creating a \"unique\" competency model for their\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":99,"url":"https:\/\/murrayslatter.me\/?p=99","url_meta":{"origin":89,"position":4},"title":"360 Degree Evaluation  &#8211; Delivering Feedback","author":"admin","date":"January 16, 2015","format":false,"excerpt":"You should start planning how feedback will be delivered before you even start gathering data. The plan should be communicated to those people who will be receiving feedback and perhaps also to those people providing the feedback. Once you are prepared to present the feedback results to participants, keep in\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":105,"url":"https:\/\/murrayslatter.me\/?p=105","url_meta":{"origin":89,"position":5},"title":"Sample 360 Degree Feedback Surveys","author":"admin","date":"January 16, 2015","format":false,"excerpt":"\u00a0 The evaluation forms for employees at different levels will have a lot of overlap in some areas, but differ significantly in other areas. Listed below are some sample 360 feedback survey categories, with examples of how the assessment items might differ for senior leaders and non-managers. Note that neither\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.custominsight.com.au\/360-degree-feedback\/images\/dotGray.gif?resize=350%2C200","width":350,"height":200},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/posts\/89","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=89"}],"version-history":[{"count":0,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/posts\/89\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/murrayslatter.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=89"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=89"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=89"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}