{"id":102,"date":"2015-01-16T09:20:20","date_gmt":"2015-01-16T09:20:20","guid":{"rendered":"http:\/\/www.q3ed.com\/?p=102"},"modified":"2015-01-16T09:20:20","modified_gmt":"2015-01-16T09:20:20","slug":"developing-360-feedback-survey-questions","status":"publish","type":"post","link":"https:\/\/murrayslatter.me\/?p=102","title":{"rendered":"Developing 360 Feedback Survey Questions"},"content":{"rendered":"<h3><span class=\"sectionTitle\">360 Degree Feedback Survey Questions <\/span><\/h3>\n<p class=\"block125\">Most good 360 feedback surveys measure essentially the same behaviors and competencies. A good 360 assessment has been statistically validated, factor analyzed, and refined over time. We have fine-tuned our survey items and categories through a series of revisions over the course of many years using data from tens of thousands of participants.<\/p>\n<p class=\"block125\">If you are developing your own 360 competency model, you will probably find that about 80% of our 360 categories and survey questions overlap with your competency model. The most likely area where you will find gaps will be around your company&#8217;s specific core values.<\/p>\n<p class=\"block125\">As you create your competency model, map any areas in your model to corresponding categories in our model. Within each of these categories, look at our specific survey questions, each of which references a specific behavior or skill. Select which items you want to include and add any additional items to address behaviors or skills you feel are missing.<\/p>\n<p class=\"block125\">One of the biggest advantages to referencing an established 360 survey questionnaire is that it will allow you to spot anything that you might have overlooked when you created your competency model. Be on the lookout for behaviors on our item list that might not be covered by your competency model.<\/p>\n<p class=\"block125\">By using an established 360 feedback questionnaire instead of writing your own similar item whenever possible, you get the following advantages:<\/p>\n<ul id=\"list1\">\n<li>Tested and validated item wording<\/li>\n<li>External benchmarking data are available<\/li>\n<li>You don&#8217;t have to spend time composing your own survey questions<\/li>\n<\/ul>\n<h3><span class=\"sectionTitle\">Different Competencies for People at Different Levels<br \/>\n<\/span><\/h3>\n<p class=\"block125\">If you are developing a 360 survey questionnaire that will be used by people at different levels within your organization, the mix of categories and items might vary quite a lot across the various levels. It might help to think about the different levels in terms of the requirements for success in the following three areas:<\/p>\n<p class=\"block125\"><strong>Vision, Strategy, Inspiration<\/strong><\/p>\n<ul id=\"list1\">\n<li><strong>Upper levels<\/strong> should include a lot of detail in this area.<\/li>\n<li><strong>Middle levels<\/strong> should include some items in this area, but not too many. This is an opportunity to help people see what they will need to succeed at the next level, and also an opportunity for you to identify high potentials for promotions. Some degree of inspiring and motivating is relevant for anybody in a management role.<\/li>\n<li><strong>Lower levels<\/strong>, especially individual contributors, should not include items in this area.<\/li>\n<\/ul>\n<p><span class=\"basic\"><strong>Teambuilding and Relationship Building<\/strong><\/span><\/p>\n<ul id=\"list1\">\n<li><strong>Upper levels<\/strong> should include a lot in this area, but some of the things that are included for mid-level might be excluded here. You do not have to be as thorough with regard to basic skills. Instead, focus more on support and relationship building at a higher conceptual level, and creating strategic alliances with other parts of the organization.<\/li>\n<li><strong>Middle levels<\/strong> should include a lot of detail in this area with regard to people-skills, team management, and fostering team effectiveness.<\/li>\n<li><strong>Lower levels<\/strong> should include a reasonable amount here, but look for areas that don&#8217;t include things that are only relevant for higher levels. Include things related to working with others, cooperating, listening, and supporting team efforts.<\/li>\n<\/ul>\n<p><span class=\"basic\"><strong>Task Management and Execution<\/strong><\/span><\/p>\n<ul id=\"list1\">\n<li><strong>Upper levels<\/strong> should include items that are more focused on achieving results &#8211; they would not have reached the upper level if they had not been successful at the basic skills when they were at a lower level.<\/li>\n<li><strong>Middle levels<\/strong> should include quite a lot here, but some of the most basic items could be excluded.<\/li>\n<li><strong>Lower levels<\/strong> should include a lot in this area, focusing on the basic, fundamental skills of task management and job performance.When you are finished, you will have 3-4 360 questionnaires based on your original competency model along. By following these steps, you will have a vertically integrated approach that uses a common core across all levels, but that also maps out a progression from the bottom of the organization to the top.<\/li>\n<\/ul>\n<p>When you are finished, you will have 3-4 360 questionnaires based on your original competency model along. By following these steps, you will have a vertically integrated approach that uses a common core across all levels, but that also maps out a progression from the bottom of the organization to the top.<br \/>\n&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>360 Degree Feedback Survey Questions Most good 360 feedback surveys measure essentially the same behaviors and competencies. A good 360 assessment has been statistically validated, factor analyzed, and refined over time. We have fine-tuned our survey items and categories through [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,6,2,3,13],"tags":[],"class_list":["post-102","post","type-post","status-publish","format-standard","hentry","category-change-management","category-leadership","category-leading-people","category-people-and-culture","category-professional-development","clearfix"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Developing 360 Feedback Survey Questions - Murray Slatter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/murrayslatter.me\/?p=102\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Developing 360 Feedback Survey Questions - Murray Slatter\" \/>\n<meta property=\"og:description\" content=\"360 Degree Feedback Survey Questions Most good 360 feedback surveys measure essentially the same behaviors and competencies. A good 360 assessment has been statistically validated, factor analyzed, and refined over time. We have fine-tuned our survey items and categories through [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/murrayslatter.me\/?p=102\" \/>\n<meta property=\"og:site_name\" content=\"Murray Slatter\" \/>\n<meta property=\"article:published_time\" content=\"2015-01-16T09:20:20+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=102#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=102\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#\\\/schema\\\/person\\\/13a75364f9e525515f00e93f59c4fd10\"},\"headline\":\"Developing 360 Feedback Survey Questions\",\"datePublished\":\"2015-01-16T09:20:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=102\"},\"wordCount\":703,\"commentCount\":0,\"articleSection\":[\"Change management\",\"Leadership\",\"Leading People\",\"People and culture\",\"Professional Development\"],\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/murrayslatter.me\\\/?p=102#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=102\",\"url\":\"https:\\\/\\\/murrayslatter.me\\\/?p=102\",\"name\":\"Developing 360 Feedback Survey Questions - Murray Slatter\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#website\"},\"datePublished\":\"2015-01-16T09:20:20+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#\\\/schema\\\/person\\\/13a75364f9e525515f00e93f59c4fd10\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=102#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/murrayslatter.me\\\/?p=102\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/?p=102#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/murrayslatter.me\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Developing 360 Feedback Survey Questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#website\",\"url\":\"https:\\\/\\\/murrayslatter.me\\\/\",\"name\":\"Murray Slatter\",\"description\":\"Empowering Good teams to be Great!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/murrayslatter.me\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/murrayslatter.me\\\/#\\\/schema\\\/person\\\/13a75364f9e525515f00e93f59c4fd10\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"url\":\"https:\\\/\\\/murrayslatter.me\\\/?author=3\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Developing 360 Feedback Survey Questions - Murray Slatter","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/murrayslatter.me\/?p=102","og_locale":"en_US","og_type":"article","og_title":"Developing 360 Feedback Survey Questions - Murray Slatter","og_description":"360 Degree Feedback Survey Questions Most good 360 feedback surveys measure essentially the same behaviors and competencies. A good 360 assessment has been statistically validated, factor analyzed, and refined over time. We have fine-tuned our survey items and categories through [&hellip;]","og_url":"https:\/\/murrayslatter.me\/?p=102","og_site_name":"Murray Slatter","article_published_time":"2015-01-16T09:20:20+00:00","author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/murrayslatter.me\/?p=102#article","isPartOf":{"@id":"https:\/\/murrayslatter.me\/?p=102"},"author":{"name":"admin","@id":"https:\/\/murrayslatter.me\/#\/schema\/person\/13a75364f9e525515f00e93f59c4fd10"},"headline":"Developing 360 Feedback Survey Questions","datePublished":"2015-01-16T09:20:20+00:00","mainEntityOfPage":{"@id":"https:\/\/murrayslatter.me\/?p=102"},"wordCount":703,"commentCount":0,"articleSection":["Change management","Leadership","Leading People","People and culture","Professional Development"],"inLanguage":"en","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/murrayslatter.me\/?p=102#respond"]}]},{"@type":"WebPage","@id":"https:\/\/murrayslatter.me\/?p=102","url":"https:\/\/murrayslatter.me\/?p=102","name":"Developing 360 Feedback Survey Questions - Murray Slatter","isPartOf":{"@id":"https:\/\/murrayslatter.me\/#website"},"datePublished":"2015-01-16T09:20:20+00:00","author":{"@id":"https:\/\/murrayslatter.me\/#\/schema\/person\/13a75364f9e525515f00e93f59c4fd10"},"breadcrumb":{"@id":"https:\/\/murrayslatter.me\/?p=102#breadcrumb"},"inLanguage":"en","potentialAction":[{"@type":"ReadAction","target":["https:\/\/murrayslatter.me\/?p=102"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/murrayslatter.me\/?p=102#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/murrayslatter.me\/"},{"@type":"ListItem","position":2,"name":"Developing 360 Feedback Survey Questions"}]},{"@type":"WebSite","@id":"https:\/\/murrayslatter.me\/#website","url":"https:\/\/murrayslatter.me\/","name":"Murray Slatter","description":"Empowering Good teams to be Great!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/murrayslatter.me\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en"},{"@type":"Person","@id":"https:\/\/murrayslatter.me\/#\/schema\/person\/13a75364f9e525515f00e93f59c4fd10","name":"admin","image":{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/secure.gravatar.com\/avatar\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8aa0f1751d211918ccc2037a8b3ce22431cec7bef7edf9c993cee70e20717c88?s=96&d=mm&r=g","caption":"admin"},"url":"https:\/\/murrayslatter.me\/?author=3"}]}},"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":94,"url":"https:\/\/murrayslatter.me\/?p=94","url_meta":{"origin":102,"position":0},"title":"Developing a 360 Feedback Competency Model","author":"admin","date":"January 16, 2015","format":false,"excerpt":"Competency Models for 360 Feedback Surveys The first thing to decide is whether you want to work from an existing competency model or develop your own. Resist the temptation to re-invent the wheel. Many companies spend a great deal of time and effort creating a \"unique\" competency model for their\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":92,"url":"https:\/\/murrayslatter.me\/?p=92","url_meta":{"origin":102,"position":1},"title":"Design your 360 Assessment Carefully &#8211; We can Help","author":"admin","date":"January 16, 2015","format":false,"excerpt":"For a more complete and detailed discussion on how to develop your own customized 360 assessment, see our article: Define Superior Performance - Identify Competencies and Expectations for your Organization: Work with the leaders of your organization to identify competencies which are expected of all employees. These competencies should be\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":89,"url":"https:\/\/murrayslatter.me\/?p=89","url_meta":{"origin":102,"position":2},"title":"360 Degree Feedback","author":"admin","date":"January 16, 2015","format":false,"excerpt":"Up until a few years ago, I hated the thought of a 360 review. However over the last 3 years I have learnt to love them and what they tell me about how I can \"turn the dial\" and \"adjust\" to improve my performance. What is a 360 degree review?\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":105,"url":"https:\/\/murrayslatter.me\/?p=105","url_meta":{"origin":102,"position":3},"title":"Sample 360 Degree Feedback Surveys","author":"admin","date":"January 16, 2015","format":false,"excerpt":"\u00a0 The evaluation forms for employees at different levels will have a lot of overlap in some areas, but differ significantly in other areas. Listed below are some sample 360 feedback survey categories, with examples of how the assessment items might differ for senior leaders and non-managers. Note that neither\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.custominsight.com.au\/360-degree-feedback\/images\/dotGray.gif?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":96,"url":"https:\/\/murrayslatter.me\/?p=96","url_meta":{"origin":102,"position":4},"title":"360 Degree Feedback Deployment and Logistics","author":"admin","date":"January 16, 2015","format":false,"excerpt":"Before you launch your 360 assessment program, there are some important logistical considerations and effective steps you can take to help your initiative succeed. Remember that the prospect of giving and getting feedback can be very threatening to some people. You should be mindful of this fact every step of\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":107,"url":"https:\/\/murrayslatter.me\/?p=107","url_meta":{"origin":102,"position":5},"title":"Ten mistakes that cause a 360-degree feedback program to fail","author":"admin","date":"January 16, 2015","format":false,"excerpt":"Ineffective Assessment Items If you are not asking the right questions, how can you expect to get good data? You need to consider organizational expectations as well as job-specific competencies. Moreover, your assessment items need to be well written to gather the data you are looking for. Poorly written items\u2026","rel":"","context":"In &quot;Change management&quot;","block_context":{"text":"Change management","link":"https:\/\/murrayslatter.me\/?cat=5"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.custominsight.com.au\/360-degree-feedback\/images\/dotGray.gif?resize=350%2C200","width":350,"height":200},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/posts\/102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=102"}],"version-history":[{"count":0,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=\/wp\/v2\/posts\/102\/revisions"}],"wp:attachment":[{"href":"https:\/\/murrayslatter.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=102"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/murrayslatter.me\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}